Disclaimer
The following safety & allergy guidelines should be observed before using Moon Rūt's products:
Products and advice by Moon Rūt, or Moon Rūt's sales team make no claim to cure or prevent any disease or medical problem and is not intended to substitute other therapy or medical advice. The ingredient information on this website or any other such website/store that sells Moon Rūt's products have not been reviewed by the FDA.
By purchasing our products you accept responsibility to check with a professional before using any products that may interfere with drugs or medical conditions.
In the case of pregnancy, nursing or illness, or if taking medications, please consult with your health care professional.
Moon Rūt's products contain oils and butters from natural nuts, seeds and fruits. If you have any allergies please read the product label carefully. We recommend that everyone perform a patch test on clean skin first to ensure there is no reaction.
Moon Rūt's products are made with natural & organic ingredients. If sensitivity occurs, discontinue use immediately.
If you are uncertain about possible sensitivity, always do a patch test before use or consult your healthcare professional.
All of Moon Rūt's products are for external use only (see instructions as indicated when you purchase a product from Moon Rūt).
We proclaim the freedom to choose and perform for ourselves the types of products, therapies, and self help modalities, that we think best. We encourage our customers to learn and include natural resources for achieving and maintaining optimum health, beauty and well being.
Moon Rūt accepts no responsibility for incorrect use of information or products.
Moon Rūt accepts no responsibility for irritations or issues caused by our products.
Expirations dates are listed on all products. If you choose to use past the expiration date, Moon Rūt is in no way responsible for problems that may arise from using any expired product. If the product becomes questionable, discolored, foul smelling, or anything that may indicate that the product has expired prior to the expiration date, use at your own discretion. Contact Moon Rūt if a problem does arise so we can get it fixed for you.
Legal Disclaimer:
The information on this website has been compiled from published sources and is provided only as a guide. Although every effort has been taken to ensure that information published on this site is correct and up to date, Moon Rūt cannot guarantee the accuracy of all information presented, and accepts no liability in respect of any omission or error. The customer should always take full responsibility on their choices to satisfy themselves as to the ultimate suitability of a product for an intended internal use or external application. Moon Rūt accepts no liability in the unlikely event of an adverse reaction occurring when using one of its products.
By purchasing from Moon Rūt, or by visiting this site, you confirm you have read and are in agreement with this disclaimer.
TERMS OF USE
If you have any problems with your order (not received, not what you were expecting, etc.) PLEASE contact us so that we can make it right. We truly want to please our customers and will always try our hardest to resolve any situations that come up.
Please remember that although your products are handled very carefully while in our possession, once it's sent to the post office it's out of our control. We are not responsible for products once they have left our hands.
Please make arrangements for your products not to be left outside when they arrive. Some products, when exposed to extreme high/freezing temps, can be damaged. Moon Rūt cannot be held responsible for the following examples: delays caused by weather, mechanical failure or other acts beyond our control, carrier’s error/loss/damage, incorrect or incomplete addresses input by the customer on the original online order, etc.
Please keep in mind that the products you are buying are handmade and 100% natural so they tend to have variations from batch to batch (slight changes in color for example).
Refunds and Exchanges
- Due to the nature of our products, we cannot accept returns. We may offer a replacement or a shop credit for certain circumstances for products sold on our website only.
Please send us an email at moonrutwoman@gmail.com with any concerns about your purchase so we can try to work something out. ALL SALES ARE FINAL.
- Your business is important to us! At Moon Rūt, excellent customer service is our number one concern. This includes double checking your order and packaging everything carefully. Occasionally accidents do happen. If your order arrives damaged or missing an item, please let us know right away so that we may correct the problem.